| About Us- Compressed Air Online are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@compressedaironline.co.uk . Compressed Air Online is a trading name of BRE Limited. |
| Making A Purchase- Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.We accept Visa, Mastercard, Delta, Solo, Switch, JCB, Maestro and Visa Electron.We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. We use a secure payment gateway to process all payments for your peace of mind. |
| Shipping And Handling For any order outwith the UK please contact us with your full postal address and we will quote you a shipping price.If you have any additional export documentation requirements please let us know when you email.Some of our delivery's are sent out by Royal Mail Special Delivery. Due to postal strikes on different days across the country this is leading to some delays in posting. If you haven't received your order in the specified time please allow a little extra time. We hope that these strikes will come to an end soon and thank you for your patience. |
| Delivery Schedule- We process your order right away. We will normally send your order to you in 3 business days or less.Capital equipment can be longer, please contact us for delivery times. |
| Back Orders- If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges- For orders made from the UK 17.5% VAT is added. |
| Credit Card Security- All credit card numbers are encrypted in the software when the order is placed using SSL 128 bit encryption. The payment is taken using SagePay / PROTX Payment Gateway which uses the latest fraud protection. They are not held in clear text on any web site. There is also an option to pay by PayPal. |
| Guarantee- All of our products come with the manufacturers warranty. |
| Reaching Us- If you need to reach us, please email us on info@compressedaironline.co.uk, alternatively, you can call free phone 0800 056 59 29 or write to us at Compressed Air OnlineFowler RoadWest Pitkerro Industrial EstateBroughty FerryDundeeDD5 3RU |
| Privacy Policy- Compressed Air Online do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. |
| Returns Policy- Under the United Kingdom Distance Selling Regulations 2000, you have the right to a cooling off period of 7 working days from the day after the day you receive the goods in which you can cancel the contract for the purchase of any goods from this website. A full refund will be made excluding any postage charges incurred for the return of the goods. This does not apply to business to business transactions This does not apply to goods made to your own specifications. (As long as the goods have not been used and are in their original undamaged packaging)A handling charge of up to 20% may be charged for goods that have to be returned due to the wrong goods being ordered. |
| Remittance Terms- Standard terms for account holders are delivery month + 30 days.Non account holders - Payment with order. |
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